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Xero Bookkeeping,
Admin & Accounting Support for Small Businesses in New Zealand

Here to assist you with your tasks!

As your dedicated Virtual Assistant's specialising in administration, AI Automation support and Xero bookkeeping, we are on a mission to free up your time enabling you to direct your energies toward essential tasks within your business and personal life.

By seamlessly tackling your day-to-day tasks from afar, we're here to unburden you and provide you with the precious gift of time, allowing you to focus your energies on what truly counts. Let us be your remote  Bookkeeper in NZ, transforming the complexities into streamlined efficiency, all while tailoring my approach to meet your unique needs

With a wealth of expertise in various administrative tasks, automation set ups and accounts management, we're committed to delivering a top-tier, personalised service that ensures your business thrives. From CRM mastery to email wizardry, and bookkeeping magic spanning from accounts payable/receivable, financial statements, and account reconciliations – we've got you covered. 

Embrace the flexibility and cost-effectiveness of virtual support, where every moment invested in your tasks is a moment invested in your success.   

Services

Your go-to Virtual Assistant's for all your administration, AI Automation support and bookkeeping needs.

With services designed to fit your unique business requirements,

Virtual Mel - Business Admin Solutions will handle all the tedious back-end activities so you can focus on growing your business.

Flat lay of computer keyboard and glasses on a desk – representing organised executive and business admin support services.

Business Admin and Executive Support

Get trusted, professional support to help you stay organised, responsive, and in control of your day.

From managing your inbox and calendar to coordinating travel, following up leads, or handling project admin, scheduling and quotes.   

We keep the wheels turning behind the scenes so you can focus on leading your business, not just running it.

Stack of folders and documents with a pen – symbolising professional Xero bookkeeping and accounting support for small businesses.

Bookkeeping and Accounting Support

Stay compliant and confident with Xero bookkeeping and accounting support.

We help you stay on top of invoicing, reconcile your bank transactions, prepare GST and tax, IR4/IR3/IR413 returns, and keep your financials tidy and up to date.

Whether you need a Xero setup, refresher training, or a full Xero Health Check we make it simple, stress-free, and suited to how you work.

Laptop on outdoor desk with coffee and notebook – illustrating flexible, tech-driven AI and automation support for business owners.

AI & Automation Support for Small Businesses

Free up your time and reduce manual admin with tailored automation support designed for small businesses.

Whether you’re new to AI tools or want to streamline your existing systems, we offer hands-on setup and coaching to help you work smarter.

Perfect for small business owners ready to simplify processes and focus on what they do best.

Why hire a Virtual Assistant?

Managing a small to medium-sized business demands a considerable investment of time. From establishing systems and processes to training your team and handling all the administrative tasks, the clock seems to tick faster than ever.

This time commitment often translates to sacrifices in personal and recreational spheres, taking away precious moments from family and the things you truly value. Moreover, it leaves you with less time to work on the strategic growth of your business, confining you to working solely on your business.

This is where we come in – to gift you back that precious time for what truly matters to you. Let us shoulder the burden of tasks that consume substantial time or that you find challenging to fit into your schedule. Allow us to alleviate the overwhelm, streamline your operations with efficient systems and processes, and seamlessly handle the routine responsibilities.

We specialise in managing the time-consuming aspects of those tasks, leaving you the freedom to direct your focus toward the aspects of your business and life that hold the utmost significance for you. Virtual Mel - Business Admin Solutions is a leading Bookkeeper in NZ and is dedicated to providing quality bookkeeping services to our clients.

1. 

Efficiency and Time Savings

We excel in streamlining administrative and bookkeeping tasks, saving you valuable time. By outsourcing these responsibilities, you can redirect your focus towards core business activities, enhancing overall efficiency.

2.

Cost-Effective Solutions

We offer a cost-effective alternative to hiring in-house staff. You only pay for the hours worked, reducing overhead costs associated with a full-time employee.  No need to worry about additional expenses like office space, equipment, coffee breaks, holiday pay, sick pay, making it a budget-friendly option.

3.

Scalability and Flexibility

We provide a scalable solution, adapting to your business's changing needs without the constraints of traditional employment. Enjoy the flexibility of customising the level of support required, whether it's handling peak workloads, seasonal demands, specific projects or ongoing monthly support.

4.

Expertise in Administration and Bookkeeping

You can benefit from the specialised skills and knowledge of a virtual assistant who is well-versed in both administration and bookkeeping.  This expertise ensures accuracy in financial records, efficient management of administrative tasks, and adherence to best practices.

Reduce expenditures and enhance efficiency

It's widely known that Virtual Assistants (VAs) can provide significant cost savings for your business. With our services, you pay one transparent monthly fee, without any hidden expenses such as sick leave, kiwisaver, holiday pay, or coffee breaks. It's a straightforward and cost-effective solution.

How it works

1

Send us a message

Reach out to us with a message or schedule a free 30min discovery call. During our conversation, we'll discuss your specific requirements and needs. Following this, we'll prepare a proposal that outlines our discussion, including a service plan or package tailored to your unique needs. 

2

Secure your hours

Finalise the Service Agreement to lock in your dedicated monthly hours. Our service plans and packages offer flexibility, tailored to meet your unique business requirements. Periodic check-ins ensure your chosen service plan or package remains a perfect match for your evolving needs.

3

Onboarding

Our efficient onboarding process revolves around collecting essential information from you. This equips us with everything necessary to kickstart the journey, including secure access to passwords and software, as well as a discussion about your existing Standard Operating Procedures (SOPs).

4

Commence work

Once we've gathered all the necessary details, we're ready to begin the work and tackle your tasks. Rest assured, every minute we invest is tracked. During the initial phase, we will have frequent communication to ensure everything aligns with your expectations.

Meet the Team

We’re a small but mighty team who genuinely care about the people and businesses we support.  Whether we’re managing your Xero, streamlining your admin, tackling your EOFY accounts, or advising on the best systems to support your growth we’re here to make things easier and help you focus on what you do best.

Mel - Business Advisor
Bookkeeper and Systems Specialist

I’m Mel - your trusted behind-the-scenes support.  Whether it’s untangling your inbox, getting your Xero sorted, setting up smarter systems or guiding you through business decisions, I’m here to help you ditch the overwhelm and get your business flowing again.

With over 20 years’ experience in admin and finance, and as a Xero Certified Silver Partner, I work with small business owners across New Zealand to bring calm, clarity and momentum back to their workweek.

Angela
Bookkeeper and EOFY Accountant

Meet Angela
Angela works quietly behind the scenes to keep our clients’ bookkeeping and EOFY accounts on track. 

With years of accounting experience and a calm, reliable approach, she’s a trusted hand during tax time and a big part of what makes Virtual Mel run smoothly.  When she’s not balancing books, you’ll find her outdoors with family and friends or out on the water doing waka ama.

What some of our clients have to say.

Julie 

Kiaido Ryu Martial Arts Dojo in Taupo

Updating our database, connecting with whanau via emails, newsletters and social media. This allowed us quality time to focus on training.

Red and white martial arts logo featuring Japanese kanji – representing Kiaido Ryu Martial Arts Dojo in Taupo.

Lauren

The Helper - Business Support Agency

Mel helped me with a job I was struggling with, she was extremely willing, helpful and happy.

Black lowercase “h” logo – representing The Helper, a business support agency.

Anita 

Family Financial Solutions Trust

Cannot express enough how grateful I am for her knowledge and dedication in improving this crucial marketing tool that we use regularly to promote our service.

New Beginnings logo with abstract figures in purple, green and yellow – representing Family Financial Solutions Trust.

Some of the tools we use regularly to assist
our amazing clients!

Accreditations and Memberships

Virtual Mel is committed to ongoing learning, excellence, and industry best practice backed by professional accreditation and membership in trusted networks.

Xero Silver Partner and Certified Advisor

Virtual Assistant of NZ
Current Gold Member

The VA Foundry
Scale It Mastermind

ICNZB
Since 2023

Fergus
Bronze Partner 

NZQBA
Qualified Bookkeeper

Awards and Industry Recognition

Virtual Mel is proud to be recognised across multiple categories in the NZ Virtual Assistant Awards and as a finalist in the NZQBA Bookkeeper of the Year Awards celebrating our commitment to bookkeeping excellence, business support, and positive community impact.

2025 Finalist Awards

Finalist in four categories in the New Zealand Virtual Assistant Awards for 2025.

VANZ
Top Freelancer 

VANZ
Top Bookkeeper 

VANZ
Community Contributor 

VANZ
Best Online Presence

2024 Finalist Awards

FInalist in three categories at the New Zealand 2024 Virtual Assistant awards, NZQBA Bookkeeper of the Year and Stella Award Finalist.

VANZ
Top Freelancer 

VANZ
Top Bookkeeper 

VANZ
Community Contributor 

NZQBA
Bookkeeper of the Year

Stella Awards
Finalist