Virtual Mel Reviews & Client Testimonials

See what our clients have to say about working with Virtual Mel and the bookkeeping, accounting, tax and business support we provide.

Virtual Mel Reviews - Bookkeeping, Accounting & Tax

See what our clients have to say about working with Virtual Mel.

These Virtual Mel reviews share real experiences from New Zealand businesses we’ve supported with Xero bookkeeping, GST, accounting, annual accounts and income tax returns.

From ongoing bookkeeping support to getting accounts back on track and taking care of year-end compliance, discover how Virtual Mel has helped business owners feel more organised, confident and in control of their numbers.

Veronica

Xtract - Virtual Assistant Services

"I received Xero training from Mel, and it was an excellent experience.

Mel was exceptionally clear in explaining the steps and made sure to cover all the areas I was interested in."

Annie Romanos

ADHD & Neurodiversity Coaching

"Mel and her team were referred to me and helped complete an overdue tax return in a quick and thorough manner - which included fixing a frustrating and costly systemic error.

Highly recommend!"

Sharne Schuster

Kind Hands

"I am so grateful for Mel at Virtualmelbas and what she has done for me, completing my taxes. I was so overwhelmed being a new small business and had no idea what I was doing. After a few emails and explaining my business and what was happening, not only did she support me to pay thousands less in tax but it was done at a really fair price! Thank you so much!"

Emma

Aurora Virtual Assistance

"I did some one-on-one Xero training with Mel with some curly questions and it was brilliant.

Absolutely worth the investment and fantastic to also have a copy of everything I learned.

Thanks Virtual Mel - Business Admin Solutions"

Michelle Morrell

Made our life easier!

"Help tidy up and fix errors. Coaching on how to use Xero , was a great way to learn and understand how the book keeping should work to help our Business. Communication was great. Professional at all times.

Recommend Mel and Team to any one starting out or need to help better their bookkeeping. Helped make a stressful time turn into a less stressful time about doing bookwork "

Chad

Bay of Plenty Hockey Association

"We had the pleasure of working with Mel through our Hockey Association at a time when we required some administrative assistance. She covered our Xero Bookkeeping, Payroll, email management and Setup of Microsoft 365. At all times Mel was efficient, reliable and professional in her dealings with our Board and community members.

We would have no hesitation in recommending her. Thank you Mel!"

Why Clients Choose Virtual Mel

Our clients value the professional, reliable and practical support they receive from the Virtual Mel team, along with our understanding of the realities of running a small business.

From bookkeeping and Xero support to accounting, tax and business advisory, we focus on making things easier, keeping communication clear and providing support our clients can rely on.

The Virtual Mel Reviews below share their experiences in their own words.

Gill P

The Executive Cleaner

"Mel is super efficient experienced and so easy to work with Best outsourcing decision ever for The Executive Cleaner. Thanks Mel"

Julie

Kiaido Ryu Martial Arts Dojo in Taupo

"Mel is not only a very professional and nice, genuine person but she is great at her job, she makes my life as a business owner much easier and hassle free when it comes to numbers which is not my forte. I'm glad I have Mel in my life :)"

Lauren

The Helper - Business Support Agency

"Mel helped me with a job I was struggling with, she was extremely willing, helpful and happy. I had had enough of the job I was doing and she gave me the confidence to continue. Thank you so much Mel, I really appreciated your help."

Anita

Family Financial Solutions Trust

"Our team was short-staffed, and we needed someone with Mel's expertise, I cannot express enough how grateful I am for her knowledge and dedication in improving this crucial marketing tool.

I wholeheartedly recommend Mel's services to anyone seeking professional, efficient, and transparent assistance."

What Our Clients Value

Our clients tell us they value:

Practical Xero training and support, whether they’re getting started or need help understanding their accounts.
Being able to draw on Mel’s small business and bookkeeping experience, alongside Angela’s accounting expertise.
Having experienced support to get their accounts organised and back on track when things have become overwhelming.
Knowing their support is tailored to their business, rather than taking a one-size-fits-all approach.

Most importantly, our clients value the peace of mind that comes from knowing their accounts are being looked after, giving them more confidence in their numbers and more time to focus on running their business.