Xero Bookkeeping and Accounting Support
Award-winning Xero Bookkeeping Support for NZ Small Businesses
Behind on your books, your Xero's a mess, or GST has you stressed?
Virtual Mel – Business Admin Solutions provides professional Xero bookkeeping, accounting and tax services for small businesses and sole traders throughout New Zealand.
From day-to-day bookkeeping, bank reconciliations and invoicing to GST returns, payroll, financial reporting, annual accounts and income tax returns, we help keep your numbers accurate, your obligations on track and your Xero file working the way it should.
As an IRD Registered Tax Agent, Xero Silver Partner and Certified Bookkeeper, we can support you throughout the financial year, not just when tax time rolls around.
Based in Taupō and working virtually with businesses across New Zealand, we support a wide range of clients including tradies, charities and not-for-profits, professional services and other small businesses.
Clear numbers. Less stress. Reliable support behind your business.
Bookkeeping, Accounting & Tax expertise that makes running your business easier
When your bookkeeping is accurate, your Xero is up to date and your tax obligations are under control, it’s much easier to understand where your business stands financially and make informed decisions with confidence.
At Virtual Mel, we don’t just process the numbers. We help you understand them, identify what needs attention and keep your financial processes running smoothly throughout the year.
Whether you need ongoing monthly bookkeeping and accounting support, help getting your accounts back on track, annual accounts and tax returns, or a one-off review of your Xero setup, our support is tailored to your business and the way you work.
Accurate numbers. Clearer insights. Better business decisions.
From everyday bookkeeping to year-end accounts and New Zealand tax returns — we’ve got your numbers covered.
As an IRD Registered Tax Agent, Virtual Mel can support you with your ongoing bookkeeping, GST, accounting and tax compliance obligations, helping keep your financial records accurate, organised and up to date throughout the year.
Every business is different, so if you don’t see exactly what you need below, get in touch. We can tailor our support to suit your business and also assist with one-off bookkeeping, accounting and Xero projects.
Everyday Xero
Bookkeeping Support
Xero set ups
Get your Xero file set up correctly from day one, with your accounts and key settings structured to suit your business and make ongoing bookkeeping easier.
Xero training
Build your confidence in Xero with practical one-on-one training tailored to what you need to know.
Sessions can cover everything from navigating Xero and bank reconciliation to invoicing, bills and reporting. Sessions are recorded so you can refer back to them whenever you need a refresher.
Bank reconciliations
Keep your Xero accounts accurate and up to date with regular bank reconciliations, so you have a clearer picture of what’s happening with your business finances.
Accounts payable
Stay on top of supplier bills and payment due dates with reliable accounts payable support.
We can process your supplier bills into Xero, keep your records organised and help make sure upcoming payments don’t get missed.
Invoicing and quotes
Keep your sales process moving with professional invoicing and quoting support, helping you get invoices out promptly and stay on top of what your customers owe.
Payroll Support
Take the stress out of payday with reliable payroll processing and support for your business.
We can manage your regular pay runs, employee leave, PAYE filing and payroll records, helping ensure your team is paid accurately and on time while keeping your payroll information up to date.
Accounts Receivable & Debtor Management
Keep on top of outstanding invoices and customer payments with regular accounts receivable monitoring and debtor follow-up.
We can help identify overdue accounts, follow up outstanding payments and keep your Xero records up to date, helping improve cash flow and reducing the time you spend chasing money.
Monthly Management Reporting
Go beyond the numbers with regular management reports that help you understand how your business is actually performing.
We can provide clear financial reporting with insights into your results, cash flow and key areas of your business, helping you make more informed decisions throughout the year.
Compliance and Year End
Accounting Support
Financial Statements & Annual Accounts
Get your year-end accounts and financial statements prepared accurately, giving you a clear picture of your business performance and the information needed to complete your annual tax obligations.
Income Tax Returns
Take the stress out of tax time with professional preparation and filing of your New Zealand income tax returns.
As an IRD Registered Tax Agent, we can help ensure your returns are prepared accurately, filed on time and your tax obligations are kept on track.
Rental Property Tax Returns
Prepare and lodge your rental returns. Keep your rental property tax tidy so you claim the deductions you’re entitled to.Keep the tax side of your rental property organised with preparation of your rental income and expenses as part of your annual income tax return.
We’ll help ensure eligible rental expenses are correctly accounted for and your records are ready for tax time.
IR413s for Home-Based Educators
Specialist support for home-based educators, including preparation of your IR413 income and expense information for your annual tax return.
We’ll help make sure your records are organised and the relevant income and expenses are correctly captured for tax purposes.
GST returns
Stay on top of your GST obligations without the last-minute scramble.
We can prepare and file your GST returns with IRD, using your Xero records to help ensure your GST is accurate, up to date and filed by the required due date.
Xero Health Check
Not sure whether your Xero file is as accurate as it should be?
Our comprehensive Xero Health Check reviews your Xero file to identify errors, inconsistencies and areas that may need attention. You’ll receive a clear report outlining our findings and recommended corrections.
If you’d like us to take care of the clean-up and corrections for you, we can help with that too.
Provisional Tax Reviews
Stay ahead of upcoming tax payments with provisional tax reviews based on your current financial information.
We can review how your business is tracking and help identify whether your provisional tax position may need attention before payment dates roll around.
Catch-Up & Overdue Returns
Fallen behind with your GST or income tax returns? We can help you get your records back in order and work through outstanding returns so you can get your tax obligations back on track.
Who's it for
Virtual Mel works with small businesses, sole traders, charities and not-for-profit organisations across New Zealand that need reliable bookkeeping, accounting or tax support.
Our experience spans a wide range of industries, including trades and construction, infrastructure, professional services, education and the not-for-profit sector.
You don’t need to move all of your financial services to Virtual Mel either. We’re happy to work alongside your existing accountant or bookkeeper.
You might use Virtual Mel for your ongoing Xero bookkeeping while your accountant takes care of your year-end accounts, or keep your existing bookkeeper and engage us for annual accounts and income tax returns. We can work with the setup that suits your business.
Our services are ideal if you need:
Ongoing Xero bookkeeping and accounts support
Help getting your books caught up or back under control
GST and tax compliance
Payroll and financial reporting
Annual accounts and income tax returns
A bookkeeper or Tax Agent who can work alongside your existing financial team
Clearer financial information to support better business decisions
Whether you need ongoing monthly support or help with one specific part of your accounts, we’ll tailor our involvement to what your business actually needs.
Already have an accountant or bookkeeper? No problem — we’re happy to work together.
Charities &
Not-for-Profits
Good financial management is essential when you're accountable to a board, committee, funders and your wider community.
We can support your organisation with day-to-day bookkeeping, payroll, GST and financial reporting, helping ensure your accounts are accurate, up to date and providing the information your board needs to make informed decisions.
Tradies & Construction Businesses
When you're busy on the tools and running jobs, keeping on top of the accounts can quickly become another job in itself.
We help tradies and construction businesses manage their Xero bookkeeping, invoicing, supplier bills, payroll, GST and financial reporting, as well as year-end accounts and tax, so you can spend less time buried in paperwork and more time running the business.
Education & Early Childhood
Managing the finances of an early childhood service or education organisation comes with its own set of requirements, from payroll and parent payments to supplier bills, GST, reporting and governance.
We provide practical bookkeeping, payroll, accounting and tax support to help keep your financial records accurate, your reporting up to date and your organisation running smoothly behind the scenes.
Whether you need ongoing financial support or a more tailored package for your service, we can work with you to put the right support in place.
Service-based
NZ Businesses
When your time is spent looking after clients, it's easy for bookkeeping and financial admin to fall down the priority list.
We provide reliable Xero bookkeeping, GST, payroll, reporting and tax support for service-based businesses, helping you stay on top of your numbers and understand where your business stands financially.
Sole Traders &
Small Ltd Companies
Whether you're working for yourself or running a growing company, we'll help you keep the financial side of your business under control.
From everyday bookkeeping and GST through to annual accounts and income tax returns, we provide practical support throughout the year, without the last-minute scramble at tax time.
If your books are behind, your Xero file isn’t quite right, or you’re unsure whether your GST, accounts or tax obligations are where they should be, we can help get things back on track.
And if everything is already running smoothly but you’re simply ready to hand over the bookkeeping, accounting or tax work, we can help with that too.
Wherever you’re starting from, we’ll work with you to get your accounts organised, accurate and under control.
See What Our Clients Have to Say.
We’re proud to support small businesses, sole traders and organisations throughout New Zealand with reliable bookkeeping, accounting and tax support.
From Xero setup and training to ongoing bookkeeping, payroll, GST, annual accounts and tax returns, our focus is on making the financial side of business simpler, clearer and less stressful.
But don’t just take our word for it, here’s what some of our clients have to say about working with Virtual Mel.
Veronica
Xtract - Virtual Assistant Services
"I received Xero training from Mel, and it was an excellent experience.
Mel was exceptionally clear in explaining the steps and made sure to cover all the areas I was interested in."
Annie Romanos
ADHD & Neurodiversity Coaching
"Mel and her team were referred to me and helped complete an overdue tax return in a quick and thorough manner - which included fixing a frustrating and costly systemic error.
Highly recommend!"
Sharne Schuster
"I am so grateful for Mel at Virtualmelbas and what she has done for me, completing my taxes. I was so overwhelmed being a new small business and had no idea what I was doing. After a few emails and explaining my business and what was happening, not only did she support me to pay thousands less in tax but it was done at a really fair price! Thank you so much!"
Emma
"I did some one-on-one Xero training with Mel with some curly questions and it was brilliant.
Absolutely worth the investment and fantastic to also have a copy of everything I learned.
Thanks Virtual Mel - Business Admin Solutions"
Michelle Morrell
Made our life easier!
"Help tidy up and fix errors. Coaching on how to use Xero , was a great way to learn and understand how the book keeping should work to help our Business. Communication was great. Professional at all times.
Recommend Mel and Team to any one starting out or need to help better their bookkeeping. Helped make a stressful time turn into a less stressful time about doing bookwork "
Chad
Bay of Plenty Hockey Association
"We had the pleasure of working with Mel through our Hockey Association at a time when we required some administrative assistance. She covered our Xero Bookkeeping, Payroll, email management and Setup of Microsoft 365. At all times Mel was efficient, reliable and professional in her dealings with our Board and community members.
We would have no hesitation in recommending her. Thank you Mel!"
Why work with Virtual Mel?
At Virtual Mel, we believe good financial support is about more than simply keeping your Xero up to date.
With Mel’s 25+ years of bookkeeping, finance and business administration experience, together with Angela’s 17+ years of accounting experience, you have an experienced team supporting your business throughout the year.
From day-to-day bookkeeping, payroll and GST through to financial reporting, annual accounts and income tax returns, we can take care of the financial work you need, or work alongside your existing accountant or bookkeeper where that suits you better.
And when you’re ready to look beyond compliance, Mel can also help you understand your numbers, improve your systems and processes, and plan your next steps through our Business Advisory Services.
As an IRD Registered Tax Agent, Xero Silver Partner and Certified Bookkeeper, Virtual Mel combines professional expertise with practical, down-to-earth support.
Your business. Your numbers. The right support behind you.
25+ Years Admin & Bookkeeping Experience
Xero Certified Adviser
+ Xero Silver Partner
IRD
Tax Agent & Bookkeeper
ICNZB
Certified Bookkeeper
NZQBA
Qualified Bookkeeper
Bookkeeper of the Year 2025
The Outcomes Our Clients Experience
Good bookkeeping and accounting gives you more than tidy records. It helps you stay on top of your obligations, reduce the stress around GST and tax time, and gives you a clearer picture of how your business is performing.
With the right financial support behind your business, you can have greater confidence in your numbers and more time to focus on what matters.
Accurate, Up-to-Date Accounts
Know your transactions are being handled correctly, your records are organised and your Xero accounts are kept accurate and up to date throughout the year.
Tax & Compliance Peace of Mind
Stay on top of your GST, payroll and tax obligations, with experienced support helping you meet filing requirements and important deadlines.
Less Stress at GST & Tax Time
With your bookkeeping maintained throughout the year, GST returns, annual accounts and income tax returns become a much smoother process, without the last-minute scramble.
Better Financial Visibility
Accurate, up-to-date financial information gives you a clearer picture of how your business is performing, helping you understand your cash flow and make more informed business decisions
What That Means for You
With the right support in place, you’ll also spend less time worrying about the accounts and more time focused on your business.
Save Time & Reduce the Overwhelm
Handing over your bookkeeping, invoicing, reconciliations and financial admin reduces the amount of day-to-day work sitting on your plate, and gives you back valuable time.
Reduce Costly Mistakes
Having experienced support behind your accounts helps reduce errors, missed deadlines and the problems that can come from trying to sort everything out at the last minute.
Ultimately, that means:
Feel Confident About Your Numbers
Know your accounts are being looked after and have greater confidence in the financial information you’re using to run your business.
Spend More Time on What Matters
Spend less time buried in bookkeeping and financial admin and more time doing what you’re good at, what you enjoy and what you went into business to do in the first place.
Bookkeeping Packages
Reliable, ongoing bookkeeping support tailored to the needs of your business.
Our bookkeeping packages are designed to take care of the regular financial tasks behind your business, with clear scope and predictable monthly pricing.
Choose the level of support that suits your business — or talk to us about a tailored package.
Bookkeeping Essentials
Ideal for businesses that manage most of their own day-to-day bookkeeping but want an experienced bookkeeper keeping their Xero bank accounts reconciled and up to date.
Includes:
Bank Reconciliations — 1–2 Bank Accounts
Regular reconciliation of your Xero bank accounts, including matching bank transactions to bills, invoices and other transactions already entered into Xero.
We’ll help keep your bank reconciliations up to date and identify items that may need your attention.
Optional Add-Ons:
GST returns
Accounts payable
Invoicing support
Monthly financial reporting
Payroll support
Additional bank or credit card accounts
Xero Health Check
Xero setup and training
Catch-up and clean-up bookkeeping
Annual accounts and income tax returns
Business advisory
Software subscription fees are not included.
Bookkeeping Plus
Ideal for businesses that are ready to hand over their day-to-day bookkeeping and GST, freeing up time while keeping their accounts organised and up to date.
Includes:
Bank Reconciliations — 1–2 Bank Accounts
Regular reconciliation of your Xero bank accounts to help keep your accounts up to date.
Accounts Payable
Processing supplier bills and receipts into Xero and keeping your accounts payable records organised.
Accounts Receivable & Invoicing Support
Support with customer invoicing and keeping your accounts receivable records up to date.
GST Returns
Preparation and filing of your GST returns with IRD based on your agreed filing frequency.
Optional Add-Ons:
Additional services can be added where required, including:
Monthly financial reporting
Payroll support
Additional bank or credit card accounts
Xero Health Check
Xero setup and training
Catch-up and clean-up bookkeeping
Annual accounts and income tax returns
Business advisory
Business admin support
Software subscription fees are not included.
Complete Accounts
Designed for businesses that want more comprehensive financial support, with their day-to-day bookkeeping, GST and regular financial reporting taken care of.
Includes:
Bank Reconciliations — Up to 5 Bank Accounts
Regular reconciliation of your Xero bank and credit card accounts to help keep your financial records accurate and up to date.
Accounts Payable
Processing supplier bills and receipts into Xero and keeping your accounts payable records organised.
Accounts Receivable & Invoicing Support
Support with customer invoicing and keeping your accounts receivable records up to date.
GST Returns
Preparation and filing of your GST returns with IRD based on your agreed filing frequency.
Monthly Financial Reporting
Regular financial reports giving you greater visibility over your business performance and helping you better understand your numbers.
Add-ons:
Additional services can be added where required, including:
Payroll support
Additional bank or credit card accounts
Xero Health Check
Xero setup and training
Catch-up and clean-up bookkeeping
Annual accounts and income tax returns
Business advisory
Business admin support
Software subscription fees are not included.
Not sure which bookkeeping package is right for your business? Talk to us about how your business operates and the level of support you need, and we’ll help you find the right fit.
Tax & Compliance Packages
Already have your bookkeeping under control but need help with GST, annual accounts or income tax returns?
Our Tax & Compliance Packages are designed for businesses that don't need ongoing bookkeeping support but want experienced help keeping their IRD and year-end obligations on track.
We can also work alongside your existing bookkeeper or other financial professionals.
GST Compliance
Ideal for businesses that manage their own day-to-day bookkeeping but want an experienced Tax Agent taking care of their GST returns.
Includes:
Review of your Xero records for GST purposes
Preparation of your GST return
Filing your GST return with IRD
GST filing reminders and due-date support
Identification of bookkeeping items requiring clarification before filing
Available for two-monthly or six-monthly GST filing.
Optional Add-Ons:
Annual accounts / financial statements
Income tax return
Provisional tax review
Xero Health Check
Catch-up and clean-up bookkeeping
Xero setup and training
Ongoing bookkeeping support
Software subscription fees are not included.
Annual Compliance + GST
For businesses that manage their own bookkeeping but want Virtual Mel to take care of their GST throughout the year, annual accounts and income tax return.
Includes:
GST return preparation and filing
Annual accounts / financial statements
Annual income tax return
Year-end review of your accounts
IRD filing of applicable returns
Tax payment information and key due-date reminders
This gives you continuity throughout the year without needing a full ongoing bookkeeping package.
Optional Add-Ons:
Additional services can be added where required, including:
Provisional tax reviews
Monthly or periodic financial reporting
Payroll support
Xero Health Check
Catch-up and clean-up bookkeeping
Ongoing bookkeeping support
Business advisory
Software subscription fees are not included.
Annual Accounts & Income Tax
Ideal if your day-to-day bookkeeping and GST are already taken care of and you simply need experienced support with your annual accounts and income tax obligations.
Includes:
Year-end review of your accounts
Preparation of annual accounts / financial statements
Preparation and filing of your income tax return
Tax payment information and key due-date reminders
Perfect if you manage your own bookkeeping, already work with a bookkeeper, or simply need Virtual Mel to take care of your year-end accounts and income tax return.
Add-ons:
Additional services can be added where required, including:
GST return preparation and filing
Provisional tax reviews
Monthly or periodic financial reporting
Xero Health Check
Catch-up and clean-up bookkeeping
Ongoing bookkeeping support
Business advisory
Software subscription fees are not included.
Not sure which option is right for you? Talk to us about your current bookkeeping, GST and tax requirements and we’ll help you work out the right level of support.
Frequently asked questions
Do you only work with Taupō businesses?
No. Virtual Mel is based in Taupō, but we work virtually with small businesses, sole traders and organisations throughout New Zealand.
With Xero and online systems, we can provide the same personal, responsive support whether you're based just down the road or at the other end of the country.
Can you help if my Xero is already set up?
Absolutely. Most of our clients already have Xero in place when they come to us.
We can take over your ongoing bookkeeping, review how your Xero file is set up, help clean up existing issues or simply provide support with the areas you need.
Do you work with both sole traders and companies?
Yes. We support sole traders, small companies, charities and not-for-profit organisations with bookkeeping, accounting and tax services.
The support you need will depend on your business rather than simply your business structure, so we'll recommend an approach that suits your circumstances.
Can you help with end-of-financial-year accounts and tax returns?
Yes. As an IRD Registered Tax Agent, Virtual Mel can support you with your annual accounts, financial statements and income tax returns, as well as your ongoing GST and bookkeeping requirements.
You can engage us just for your annual compliance or combine these services with ongoing bookkeeping support.
Can you work with my existing accountant or bookkeeper?
Absolutely. You don't need to move everything to Virtual Mel.
We can provide your ongoing bookkeeping while your existing accountant handles your year-end work, or work with your existing bookkeeper and take care of your annual accounts and income tax returns.
We're happy to work alongside the professionals you already have supporting your business.
What if my bookkeeping is behind or my Xero needs cleaning up?
That's okay — you don't need to have everything perfect before contacting us.
We can assess where things are at, identify what needs to be corrected or brought up to date, and provide a clear scope for any catch-up or clean-up bookkeeping required before your ongoing services begin.
Do I need an ongoing bookkeeping package to use your tax services?
No. Our Tax & Compliance Packages are available to clients who manage their own bookkeeping or already have someone else taking care of it.
You can engage Virtual Mel specifically for GST returns, annual accounts and income tax returns, depending on the support you need.
Ready to Get Your Accounts Sorted?
Whether you need ongoing Xero bookkeeping, GST support, annual accounts, income tax returns, or simply want to hand over the financial tasks that are taking up too much of your time, we’re here to help.
Based in Taupō and supporting businesses across New Zealand, Virtual Mel provides practical, reliable financial support tailored to the way your business works.
Book a free discovery call and let’s talk about what you need and how we can help.
Virtual Mel-Business Admin Solutions
Get award winning support for your Small Business in Bookkeeping, Accounting EOFY, Admin & Automation and
Business Advisory.
Services
Contact:
Email: mel@virtualmelbas.co.nz
Phone: + 64 27 295 3800
Taupo, New Zealand
